Terms and Conditions

Acceptance of Terms

By browsing this website, submitting an evaluation form, messaging via WhatsApp, calling, or requesting information, you accept these terms as applicable to website usage and initial communications with Acer Limpieza. If you disagree, please discontinue using the site.

Purpose of the Site

This website provides general information regarding professional cleaning services. Content published does not constitute an automated binding quote, service contract, guaranteed availability, final technical diagnosis, or universal outcome guarantee.

Information & Quote Requests

Requests sent via forms, WhatsApp, email, or phone are evaluated based on service category, property location, work scope, entry access, tentative dates, visible conditions, photos, and team availability.

• Submitting an inquiry does not guarantee schedule booking.
• Custom quotes may require additional property information or preliminary on-site evaluation.
• Schedule availability remains subject to change until formally confirmed by Acer Limpieza.
• Final pricing, terms, and scope must be confirmed in writing through official communication channels.

Service Scope & Evaluation

Each service is structured based on information provided by the client and, when applicable, preliminary evaluation. Website descriptions are informative and may vary depending on material, surface condition, access method, property size, accumulation, or real physical state.

Client Responsibilities

• Providing accurate and truthful information regarding the property or space to be serviced.
• Informing our team of special conditions, access restrictions, pets, gated security rules, or building regulations.
• Securing necessary access permits from HOA management, front desk, security staff, or property owners.
• Safeguarding personal valuables, cash, jewelry, confidential documents, electronic devices, or fragile items prior to service arrival.
• Indicating delicate surfaces, sensitive areas, or special care instructions prior to service commencement.

Access, Scheduling & Rescheduling

Service delivery requires authorized property access, suitable entry conditions, parking availability, elevator access (where applicable), and working utility connections (water and power). Rescheduling, delays, or emergency requests are reviewed case by case.

Payments, Deposits & Invoicing

Payment terms, required deposits, invoicing details, accepted payment methods, and cancellation conditions are specified per quote. Information on the website does not set final prices without formal written confirmation.

Results & Reasonable Limitations

Acer Limpieza avoids absolute or unrealistic outcome promises. Pre-existing wear, permanent stains, deep discoloration, severe oxidation, embedded grease, previous surface damage, material age, or prior chemical damage may limit cleaning results. Expected outcomes should be reviewed before scope confirmation.

Images & Contextual Content

Website images may serve as contextual visual references illustrating the types of spaces serviced. They do not necessarily depict specific past projects unless explicitly stated.

Intellectual Property

Text, layout, design, photography, graphic assets, branding, and code on this site belong to their respective owners or are used under license/editorial rights. Unauthorized copying, reproduction, or commercial exploitation is prohibited.

External Links

This website may contain links to third-party platforms such as WhatsApp, social media, maps, or external tools. Acer Limpieza does not control third-party privacy practices, security, or platform availability.

Limitation of Site Liability

While Acer Limpieza strives to keep information clear and accurate, we do not guarantee uninterrupted site operation or freedom from technical errors. Website usage is at the user's own risk.

Changes to Terms

These terms may be updated due to operational, legal, or service modifications. The current version will always be published at this URL.

Contact

For inquiries regarding these terms, contact Acer Limpieza at contacto@acerlimpieza.com or WhatsApp +52 322 105 8200.